Frequently Asked Questions
Below are some of our frequently asked questions. If you have any other
questions or concerns, please feel free to contact us.
| How do I file a CLAIM if your office is closed?
We want to make the claims process as easy as possible for you.
Our Insurance carriers have informed us that they would like for our insured’s to call claims in as soon as possible. Please click the FILE A CLAIM tab to the left to start the claims process. You can find information and phone numbers at this site.
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| What are your office hours?
Generally we are open Monday through Friday from 9 to 5. Saturday by appointment only.
Please call if you are running late and need to see us or make a payment. Sometimes we need to leave early for meetings or outside appointments.
Holiday closings will be posted on our front door.
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| Can I make a payment after the office is closed?
You cannot drop off payments after our office is closed. Many times we need to call the insurance companies for you.
Please click on the MAKE A PAYMENT link at the left for links to several of our companies. Click on your company link, and follow the directions to sign up. Once you sign up the first time, you will just need to log in after that.
You can generally call the companies directly during their office hours to make payments over the phone.
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